Personal Data Policy at


EKA-WIRA CONNECTIONS (TM), which is a corporation from is committed to protecting the personal data of stakeholders: customers, visitors, vendors, partners and many other related stakeholders.

This Personal Data Policy considers aspects of the application of technology, human resources, methods and refers to applicable laws in Indonesia, such as Ministerial Regulations and other relevant laws and regulations.

The Personal Data Policy on this page helps you understand how to collect, process, analyze, store, use, disclose, provide, distribute, revise or change and/or destroy your Personal Data which can be identified and obtained in CONNECTIONS with the use of the Service.


EKA-WIRA CONNECTIONS (TM) builds a Strategic Business Unit (SBU) which means is an SBU from and/or a party under the control of EKA-WIRA CONNECTIONS (TM).

Service means any services and/or products and/or activities or other services in any form that we provide/organize, whether we provide/organize through the Portal or without going through the Portal (such as events and so on).

Portal means every software application and/or every website and/or every other form of digital platform, either existing or in the future, that we and/or our CONNECTIONS develop and operate so that our services can be accessed. by you.

Customers are Users/You/Yourself are any party that uses and/or accesses and/or participates in our Services either through the Portal or not through the Portal, and both those who have registered on the Portal and those who have not registered on the Portal.

Personal Data means data or information about yourself that we obtain through the use/interaction of the Portal and/or services by you, both personally identifiable and non-personally identifiable, including but not limited to name, address, date of birth, place of birth, occupation, place of work, personal identification, other identification documents, telephone numbers, e-mail addresses and other information that can identify you as a user.

Terms of Use mean standard operating procedures or other provisions in CONNECTIONS with access/use of each Portal or Service provided by Us and/or our CONNECTIONS, which may be changed and updated from time to time provided by Us and/or our CONNECTIONS.


This Personal Data Policy applies to all Personal Data throughout our Services and/or our business partners (vendors, partners and other stakeholders). Please see various SBU products and businesses that are CONNECTIONS from us here:


Every addition of a product/service that will come in the future is a product/service that is recognized by us, then it automatically follows this Personal Data Policy. In this case, we are not obliged to show our company documents, but we can show representative documents stating that each of these products or services really includes our services.


We collect, process, use and provide your Personal Data including to our CONNECTIONS and/or our third parties/partners, for the following purposes:

To provide support or other information;

We may use your Personal Data to provide support or other information related to the customer’s usage history, including but not limited to customer complaints, customer calls, customer confirmations related to our services.

To provide information about products or the latest information;

We may use your Personal Data to provide notifications about new product publications, product development, retargeting, promotions, personalized offers, subscriptions, event participation or information that you may need. This information is not only limited to products/services from our services, whether they have been used or not used, but also our CONNECTIONS products/services or our partners according to your needs.

We may use your Personal Data and your transaction records to analyze your behavior and use it to provide information about our Services and/or products/services.

Analyze customer behavior to provide better and more appropriate experiences, services and information;

We use your Personal Data from your interactions with our services to analyze your interests and behavior patterns so that we can provide better experiences, services, promotions and information tailored to your needs.

To inform you of the benefits, programs and opportunities that we provide to you;

We and/or our CONNECTIONS can communicate to you about the benefits, programs and opportunities that can be provided regarding our Services and/or our CONNECTIONS.

To connect with our third parties/partners;

We may share your Personal Data with third parties/our partners relating to our business interests and/or our CONNECTIONS and/or our other needs including but not limited to completing transactions on our services and/or our CONNECTIONS that comes into contact with customers, relating to the needs of third parties/Our partners and/or our CONNECTIONS, and other needs. We also share your Personal Data with third parties/Our partners who we think may provide their content, products or services according to your interests.

We ensure that these third parties/our partners are chosen with care and are obligated to keep your Personal Data safe.

To protect our content and Services;

We use Personal Data to prevent potential illegal activity and enforce the Terms of Use. We also use various technology systems to detect unusual activity for abuse, such as spam, plagiarism, piracy and so on.

To get suggestions and feedback from you from time to time;

We may ask customers to provide suggestions, so that products/services are more in line with what customers need and are interested in (for example through surveys, research on usage, group discussions).

We carry out all the implementation of the contents in letter C within the scope of the territory / region throughout the World.


We collect some Personal Data that is directly provided by you as follows:

  1. Name
  2. Contact information (phone, email)
  3. Date of birth
  4. Place of birth
  5. Demographics: gender, occupation,
  6. Personal identification information (KTP, SIM, Passport and other personal identification)
  7. Emergency contact information
  8. Social media profile information
  9. Education and employment information
  10. Information about the thing(s) you are interested in
  11. Other information from you, uploaded or provided to us.

We also collect some other information when you use our Portal and/or services, namely:

  1. Information about the device(s) you are using
  2. Information about service usage
  3. Cookies.
  4. Authentication data
  5. Location information
  6. The data that has been recorded through one of our CONNECTIONS services will also be used to improve the Customer’s experience across all of our business lines and our CONNECTIONS.

The cookies referred to by the letter c above are small text files that are sent to and stored on a computer, smartphone or other device to access the internet, every time you use our Services through the Portal. Cookies are useful because they allow the Portal to recognize the user’s device

Cookies help us to personalize the Portal and meet the interests and desires of Users. We use cookies to protect your privacy. Our portal does not use cookies to collect personal information from your device. We never store passwords or similar sensitive data in cookies

We use ‘analytics’ cookies to help analyze how users access the Portal. By indicating how and when users use the Portal, cookies help us find out which Portal pages are popular and which are not, and how we can improve the Portal for you. We use ‘analytics’ cookies on the Portal so that by doing so, we only share this cookie information with our third parties/partners, namely in an aggregate and anonymous format (overall) and there is no personal information.

How can you manage your cookies? The browsers of most computers, smartphones, and other web-enabled devices are usually set up to accept cookies. You have the option to control the receipt of cookies yourself and, if you prefer, you can block them completely by configuring your Internet browser.

Please see the documentation for your browser to change your preferences regarding these cookies.

Please remember that cookies are used to enable and improve certain functions on the Portal. If you choose to disable certain cookies, it may affect the way our Portal works.


We really appreciate the confidentiality of your data, therefore, we do not collect data in the form of any content from photo albums, short message application communications (messenger app), and contact/phonebook information contained in your device.


The confidentiality of your information and Personal Data is our main concern. We make the best efforts and procedures to protect and guarantee Personal Data and we periodically carry out internal evaluations to improve security so that your Personal Data is safe from interference by unauthorized parties. We ensure that the Personal Data that we obtain is in encrypted form both in the transmission process and in storage on the server.

However, we cannot fully guarantee that our system cannot be penetrated by viruses, malware and interference from unauthorized parties.

The User is responsible for always maintaining the confidentiality of the information data contained in the Portal and in CONNECTIONS with the use of the Service, including but not limited to the confidentiality of the password that the User uses to access the account at

Please do not disclose and share your Personal Data, including your account password with anyone and keep your device secure. We are not responsible if you suffer a loss caused by your negligence in maintaining the confidentiality of information data in CONNECTIONS with the use of the Service or your account on the Portal, and you hereby release us, CEO, Shareholders, Business Partners, Journalists, employees, agents, and/or our CONNECTIONS, from any claims, lawsuits, damages and/or claims that Users submit in CONNECTIONS with unauthorized use and/or access to your account.


Advertisements that appear on the Portal may be sent to you by our partners, who may set cookies. These cookies allow the server on each advertisement to recognize the User’s device every time they send an online advertisement to collect non-personal data about the User or other people who use the device from the User.

When you use our Portal, certain advertisements may appear which are products of our partners. Our partners, as REPRESENTATIVE OWNER, use cookies to serve advertisements on our Portal or those we upload directly.


Any creation of a Portal account and/or registration for the Service and/or SBU is prohibited by children under the age of 18 (eighteen) years or under the age determined by the laws and regulations so that these matters must be represented by their parents or legal guardians.

Every creation of a Portal account and/or registration for a Service that does have segmentation for minors must still be represented by their parents and/or legal guardians.

Any use of the Service that does have segmentation for minors must still be under the supervision and approval of their parents and/or legal guardians.

If there are minors who have provided Personal Data without being represented by their parents or legal guardians, then the parents or guardians should contact to request deletion of Personal Data that falls into the category of “data that is not relevant” and stop using the Portal account and/or the Service (if the Service and/or Portal in question are not for the segmentation of minors).

We cannot directly differentiate a person’s age when creating a Portal account and/or using/registering our Services through the Portal. The customer must release us, our CONNECTIONS and/or any third parties/our partners from any claims, lawsuits and/or demands arising from the customer violating the provisions in letter H and the customer must be fully responsible for any claims, lawsuits and/or demands. .


User’s personal data: We collect Personal Data from Users in various ways, including but not limited to, when Users visit the Portal, use features, access content that we provide on the Portal, when registering as a User, when Users use services and so on. Users may also be asked to provide data, including e-mail addresses, home/office addresses, telephone numbers and other information needed.

User’s non-personal data: We may collect User’s non-personal data when they interact with the Portal and/or our services. Any non-personal data including but not limited to browser name, computer type, telephone device, or other information related to how Users connect to our Portal, such as operating systems, internet services, social media, and other related information.

In the event that when you choose to link your social media accounts or accounts related to other third party services to our Services and/or Portals, you may ask third parties to send certain information to us from those social media accounts or service accounts and you allow us to collect, store and use what they send to us in accordance with what is described in this Personal Data Policy.

Logging Practices;

We automatically record the Internet Protocol (IP) address of the User (web based application) and the session of the user (mobile application). We also record several materials to identify users of the Portal, including:

  • Type/version of browser/device

The operating system used

  • Date and time of server request

Location (latitude and longitude)

For mobile applications, we use the following materials to identify:

  • Brand and/or device type/version
  • Device IMEI

The operating system used

  • Date and time of server request

Location (latitude and longitude)

  • Other information provided by the operating system, browser or device

This identification is used in all of our Services and Portals to enable understanding of Customer data from between products/Services. This creates greater opportunities for us to provide even better customer service.

External links behavior: Some of our Services/our Portals may be connected/contain links with other sites/applications created and managed by other parties/our partners. When you enter a site/other application, please note that we are not responsible for the collection of data or content from these sites/applications and any information they may collect, even though our name or logo may appear on the site/application. the application.

We ask you to be vigilant when leaving our Portal and read the privacy terms of those other sites/apps that you visit, because the privacy policies of those other sites/apps may differ from ours.

Do Not Track (DNT): is a self-regulatory initiative designed by the online advertising industry to provide choices in the types of advertisements they may see and select from online behavioral ads provided by participating companies. We do not respond to DNT in your browser settings.

If you are no longer a registered user or using our services, we will keep your Personal Data for at least 5 (five) years from the last date you became a registered user or from the last date you used our services/accessed the Portal or for another period of time. as stipulated by laws and regulations in force in Indonesia.

Response to legal requests: We reserve the right to share your information in response to requests for your Personal Data information from Government authorities and/or authorized agencies or required by law.


By using our Portal and/or services, it means that you acknowledge that you have read, understand and agree to this Personal Data Policy and all of its changes that we make from time to time and agree to allow us to use, apply, process and transfer data. Your personality as stated in this Personal Data Policy.

You also state that you agree and agree to share all information that has been provided to us and give us the authority to delete, use and share your personal data with our CONNECTIONS and/or other third parties (such as our partners, vendors and others). to support our Services and/or Portals as well as our and our CONNECTIONS business activities.


If you are a registered User, you can review, revise and correct your Personal Data through the User profile setting service on the Portal. is only responsible for the deletion of your data stored in your account. is not responsible for your data other than your data stored in your account.

You can withdraw your consent to the collection, use and disclosure of your Personal Data and/or request deletion of your stored Personal Data in the following ways:

For website users, please log in then access the profile menu

For application users, make sure you are logged in and then access the settings page.

If the user wants to delete the account but cannot access the account based on policies, the user can request deletion of the account from by sending an email to the email address

If account deletion cannot be done on the application, users can request account deletion by sending an email to

By deleting your account you will:

Deleting Your Personal Data (PII)

Do not have access to make data changes, comments and other activities that require login access

Have no right to claim prizes from quizzes and events you previously participated in.


If you want to stop receiving the newsletter in your e-mail, please follow the unsubscribe or unsubscribe steps located in the bottom corner of the respective Portal.

We may send emails in the form of invitations to participate in user surveys, responses as visitors or users, and services that exist or are being developed.

If you communicate with us via e-mail, we may retain and or store the contents of your e-mail messages, including the conversation history between us and you and the e-mail address and information that you provide during the communication.

If you want to send us an e-mail, it is recommended that you understand that the information contained in the e-mail is not secure or encrypted, so that it may be seen by other parties. Therefore, you must be careful when sending something confidential to our email. In this case, we are not responsible for any emails you send us and there is no obligation for us to provide assistance for any events that harm you.

M. SETTLEMENT OF DISPUTES AND LANGUAGES and Users hereby agree to try as much as possible to reach a settlement by deliberation no later than 30 (thirty) working days after one party receives a written letter from the other party If the settlement through deliberation fails to reach a consensus within the allotted time, then the settlement can be resolved by following the provisions of the relevant laws and regulations.

Language : This Personal Data Policy may be made in other languages besides Indonesian. In the event that there is a discrepancy between the Indonesian version and another language, the Indonesian version shall prevail.

N. CHANGES TO THE PERSONAL DATA POLICY may change this Personal Data Policy from time to time by displaying the amended version on each and/or respective Portal. You acknowledge and state that our and/or CONNECTIONS has the right to change this Personal Data Policy unilaterally from time to time, therefore you state that you carefully and periodically pay attention to and read this Personal Data Policy . By continuing to access the Portal and/or continuing to use each Service, the Customer is deemed to have understood, complied with and agreed to this Personal Data Policy and any of its changes.

If a part of the Personal Data Policy cannot be used/applicable, then that part does not affect the validity of the other provisions.


If you have questions or interests in this Personal Data Policy or regarding the use of Personal Data, contact us via:

Hotline: Hotline: +6281225862385


This Personal Data Policy was last updated and amended on June 3, 2024. By using our Portal or Service, you are deemed to agree to this Personal Data Policy including but not limited to all of its changes. This Personal Data Policy is subject to and interpreted based on the provisions of laws and regulations in force in Indonesia.


Best Regards,


Chief Executive Officer